Shipping and Delivery Times
We offer free trackable international shipping!
UPDATE
As a result of COVID-19 and the impact on our global courier and shipping partners we are aware that delivery may take up to 20 days in addition to the times quoted below. Keeping our staff and customers safe is our biggest priority which may also make delivery times a little longer than usual.
We apologize for any inconvenience caused and kindly ask for your patience during this period.
Are you waiting for a delivery? To track your parcel please click on the "Track My Order" tab or email any queries to hello@wildflower-store.com where our Customer Support Team will be more than happy to assist.
STANDARD SHIPPING TIMES
US and Canada: 5 - 16 days
Europe: 9 - 17 days
Australia and New Zealand: 7 - 19 days
Latin America: 10 - 25 days
Africa: 10 - 25 days
Other countries: 14 - 30 days
Busy Season: 20 - 40 days
Exceptions apply.
Furthermore, due to some specific customs procedures, the delivery to some countries is not available at this time. Please note we are unable to ship to OFAC sanctioned countries:
Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Syria and Zimbabwe.
Some distant areas can take a bit longer, but we'll get it to you!
- The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
- Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavailable circumstances.
- Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. these charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1 - 4 business days. Processing includes checking, packing and sending our orders to the post office. After all these procedures, the tracking number will be provided to you via email.
- If you place your order after 11:45 Central Standard Time on Friday, or over the weekend (Saturday or Sunday) you order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. Paying in local currency means you home bank handles the currency conversion, they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to the warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your item as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours' notice to cancel an order or update any change such as quantity, color, size or Shipping Address information. Just feel free to contact us. We are available at hello@wildflower-store.com.
Please note that any request received after 12 hour period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.